Description based on Specified Commercial Transactions Law
Description based on the Specified Commercial Transactions Act
■ Name and contact information of the business operator
Seller: Inc.LLAPONEEntertainment
Sales manager: Choi Shinhwa
Address: 1-1 Ichigaya Honmuracho, Shinjuku-ku, Tokyo
Contact: For inquiries about products, etc., please contact us using the inquiry form listed under [Contact Information]. If you request a contact phone number through the inquiry form, we will disclose it to you without delay.
Sales consignment operator: Co., Ltd.FANY,AnyMind JapanCo., Ltd.
Sales consignment management company managers: Ryo Koichi, Kozutsumi Otohiko
■ Contact Information
https://store.lLAPONE.jp/contacts
・Reception hours: Weekdays11:00~17:00
・SecretariatEmail：contact@lLAPONEstore.fany.lol
■Sales price
The sales price is the amount displayed on each product page (displayed price/(including consumption tax).
Shipping charges will be charged separately as set forth in "Shipping Charges" below.
■ Timing and method of payment
・Credit card payment (Visa, MasterCard, Amex, JCB, Diners, Discover)
・Komoju Smartphone payment
Payment period: Payment is confirmed at the time of ordering the product.
・PaidyPay Later
The final billing amount is billed at the end of each month and is billed the following month.1From the day5During the dayPaidytwistEEmailSMSWe will inform you via short message.
Payment methods include convenience store payment (via convenience store terminals), bank transfer and direct debit.
The payment due date is the following month for convenience store payments and bank transfers.27In the case of direct debit, the payment will be made by the following month.27day*The payment will be debited to your account.*If the bank is closed on a bank holiday, the next business day.)
Depending on the payment method, a fee will be charged for each monthly payment (billing).390The price is in yen (tax included). If you choose bank transfer, you will be responsible for the bank transfer fee. If you choose direct debit, there will be no payment fee.
■Shipping fee
The shipping fee for the item you purchase will be XXX yen (tax included).
■ Special terms regarding returns, exchanges and cancellations
As a general rule, we do not accept exchanges or returns of products.
As an exception, after receiving the product7If it is within 30 days, we will only accept exchanges or returns if the product you receive is different from the one you ordered or if there is a defect in the product.
If the above applies, we will cover the shipping costs for the return.
If we are unable to arrange a replacement product, we will cancel your order and refund the total sales price of the product.
Please contact us using the inquiry form, providing a description of the product's condition and a photo of the product.
■ Delivery date of services or products
For products without a delivery time, the delivery date will be7We will deliver within business days.
For pre-order items, delivery times are listed on each product page.
Please note that we are not responsible for any delays in delivery that occur through no fault of ours.
Delivery of products is limited to within Japan.
In principle, we will reship any products that you have not received from the date of shipment.1Please note that we cannot accept requests outside of this period.
*The estimated shipping date may vary depending on the product. Please check each product page for details.
*If you purchase a pre-order item together with a regular item, all items will be delivered at the same time as the pre-order item. Therefore, if you are in a hurry to receive your regular item, please purchase the regular item and the pre-order item separately.
■Responsibility of the seller for non-conformity
If a customer incurs damages due to reasons attributable to our company or defects in a product purchased on this site, we will compensate for damages up to the amount of the product already paid, limited to direct damages, except in cases where our company is guilty of intentional or gross negligence. If such an event occurs, please contact us using the inquiry form.
■About the expiration date of purchase application
After receiving your order confirmation email3The application period will be valid for 30 days after the order confirmation email is sent.3If we do not receive your payment within the specified time frame, your order will be cancelled.
■ Regarding the cooling off period
Please note that purchasing products on this site constitutes mail order sales under the Act on Specified Commercial Transactions and therefore the cooling-off period does not apply.
■Special sales conditions such as quantity restrictions
There are some product sales quantities that are limited for some products.For more details, please check each product page.