We accept inquiries 24 hours a day via our inquiry form.
We will respond to inquiries in the order they were received,
Depending on the content of your inquiry, it may take some time for us to respond.
Please be aware of this.
In addition, inquiries received on holidays will be handled from the next business day onwards.
We appreciate your understanding and cooperation in using our services.
Inquiries regarding orders and payment methods may be answered in the "Frequently Asked Questions" page. Please check before contacting us.
Click here for frequently asked questionsYou will need a FANY ID to shop. If you do not have a FANY ID, you can shop smoothly by obtaining one in advance.
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