Privacy Policy

In conducting online ticket sales, online merchandise sales, fan club operations, content distribution, crowdfunding and metaverse-related business, FANY Co., Ltd. (hereinafter referred to as “we”, “us” or “our”) is acutely aware that the personal information of our customers is important information that constitutes privacy, and when handling personal information in our business activities, we will establish internal rules and maintain an organizational structure for observing laws and regulations related to personal information and protecting personal information, and respect our customers and meet their expectations and trust placed in us by striving to properly protect personal information.

Acquisition, use and provision of personal information

We will specify the purposes for which personal information will be used within the scope of our business activities, and acquire, use and provide personal information fairly and appropriately to the extent required for achieving those purposes.
We will also take steps to ensure that the personal information we acquire is not used for non-intended purposes.

Compliance with laws and regulations

We will comply with laws, national guidelines, other norms and social order concerning personal information, and strive to properly protect personal information.

Proper management of personal information

We are fully aware of the risks of any unauthorized access, loss, destruction, falsification or divulgence of the personal information we handle, and will implement reasonable security measures and take appropriate corrective action if problems arise.

Responding to inquiries

We will respond appropriately to inquiries from individuals regarding disclosure, correction, suspension of use or complaints concerning the personal information we handle.

Continuous improvement

We will establish management regulations and a management system for the protection of personal information, which will be thoroughly implemented and regularly reviewed by all employees, in an effort to continuously improve our personal information protection management system.

Established on November 1, 2022
FANY Co., Ltd.
Representative Director, Hongil Yang
Contact Information for Inquiries related to Personal Information Protection Policy
Personal Information Inquiry Desk
Address: 5-18-21 Shinjuku, Shinjuku-ku, Tokyo
Chief Privacy Officer: Hongil Yang
TEL: 03-3209-8288

Handling of Personal Information

(1)Name or designation of business operator

FANY Co., Ltd.

(2)Name or title, affiliation and contact information of Chief Privacy Officer (or his/her agent)

Chief Privacy Officer: Hongil Yang
Email: privacy@yoshimoto.co.jp
TEL: 03-3209-8288

(3)Purposes of use of personal information

(i) To send products and provide services (ii) To process orders, confirm order details, and make changes on behalf of customers (iii) To response to inquiries and requests from customers (iv) To provide information on our products and services (v) To ask for your cooperation with surveys and interviews to improve the quality of our services (vi) To provide services incidental or related to (i) to (v) above, and to contact you (vii) To analyze the attributes (gender, date of birth, etc.) of personal information collected for the purpose of understanding service usage trends and marketing research, and to select survey targets for analysis (viii) To display, introduce, or advertise products and services to customers based on the results of analysis of (vii) above (ix) For other specific purposes to be informed at the time of acquiring personal information

Yoshimoto Kogyo Group may share and jointly use the personal information among its group companies for the purpose of conducting the group management operations, providing the products, services and related information to customers, and making decisions about their usage.

The group companies are listed at the URL below: https://www.yoshimoto.co.jp/corporate/group/

 (4)Provision of personal information to third parties

We will not provide the personal information we acquire to any third party unless required by law.

(5)Consignment of handling of personal information

We may consign all or a part of the handling of the personal information we acquire to a third party. In the foregoing case, we will properly supervise the subcontractor to ensure the safety control of personal information.

(6)Consequences for not providing personal information

The provision of personal information is voluntary. If you decide not to provide some of your personal information to us, we may not be able to answer or respond to your inquiries.

(7)Disclosure, etc. of retained personal data and inquiry desk

We will comply with your request for disclosure, notification of the purposes of use, correction, addition, or deletion of content, suspension of use, erasure, suspension of provision to third parties, and disclosure of records of provision of personal information to third parties (hereinafter collectively referred to as “disclosure, etc.”) concerning the retained personal data we hold.

Please refer to the “Contact information for complaints or consultations concerning our handling of personal information” below as the inquiry desk to accept your request for disclosure, etc.

(8)Acquisition of information in a manner that is not easily recognizable by individuals

We use cookies, web beacons and other means to acquire personal information in a manner that is not easily recognizable by individuals.

Cookies are small information files that are exchanged between your computer and the website, and are used only to improve the content of the website and the services we provide to better satisfy your needs.

Web beacons are a technology that functions in conjunction with cookies and enables us to track access from your computer and collect statistics regarding web page views and other information.

While we do not collect information capable of identifying you or your computer with these cookies and web beacons, if you do not want us to use these cookies and web beacons, you can set your browser to disable these cookies and web beacons.

(9)Security control measures of personal information

We will take necessary and appropriate measures to prevent and correct the divulgence, loss, or damage of personal information, and to otherwise safely manage the personal information we acquire.

After the purposes of use of the personal information have been achieved, we will delete the acquired personal information in an appropriate manner.

(10)Personal Information Protection Policy

Please refer to our Privacy Policy posted on our website.

(11)Contact information for complaints or consultations concerning our handling of personal information

Name of Inquiry Desk

Personal Information Inquiry Desk

Contact Information

Contact Person: Hongil Yang

Address: 5-18-21 Shinjuku, Shinjuku-ku, Tokyo

TEL: 03-3209-8288

Email: privacy@yoshimoto.co.jp